Frequently Asked Questions

Our standard minimum is 10 guests with a minimum booking of $500. However, we can accommodate smaller parties on a case-by-case basis — please contact us to discuss your specific needs. For larger events of 20+ guests, we can provide additional chefs to ensure everyone is served promptly.

We recommend booking 1-2 weeks in advance for most events, and 3-4 weeks for larger parties (30+ guests) or events during peak seasons (summer weekends, holidays). However, we do our best to accommodate last-minute requests when availability allows. The sooner you book, the better chance of securing your preferred date and time.

Yes! Our portable hibachi grills work perfectly in both indoor and outdoor settings. For indoor events, we need adequate ventilation (open windows or a range hood). Outdoor events are our specialty — backyards, patios, decks, driveways, and even rooftop terraces work great. We'll assess your space during the booking process to ensure the best setup.

Our chef brings everything needed: portable hibachi grill, propane, all fresh ingredients, signature sauces, cooking utensils, and serving supplies. You just need to provide the dining space — tables and chairs for your guests. We also offer table and chair rental as an add-on ($15/person). If you have specific setup requirements, let us know and we'll work with you.

A typical event runs 1.5 to 2.5 hours total. This includes approximately 30 minutes for setup, 60-90 minutes for the cooking performance and serving, and 20-30 minutes for cleanup. For larger parties, we may add additional time. The cooking portion includes the full teppanyaki entertainment show with fire tricks, onion volcanoes, and interactive fun.

Absolutely! We accommodate a wide range of dietary needs including gluten-free (using tamari instead of soy sauce), vegetarian, vegan, nut-free, dairy-free, shellfish-free, low-sodium, and keto-friendly options. We use separate cooking zones and utensils for allergen prevention. Please inform us of all dietary restrictions and allergies when booking so we can prepare accordingly.

We serve all of Greater Boston and beyond! Our regular service areas include Boston, Cambridge, Brookline, Newton, Somerville, Quincy, Dedham, Wellesley, Needham, Lexington, Arlington, Waltham, Medford, Malden, Braintree, Worcester, Cape Cod, and many more. For events outside our standard service area, additional travel fees may apply. Contact us to confirm service availability in your area.

All packages include: professional hibachi chef, portable grill with propane, fresh USDA-grade proteins (2-3 depending on package), hibachi fried rice, hibachi vegetables, fresh garden salad with ginger dressing, miso soup, signature sauces, a live teppanyaki cooking show, complete setup, and full cleanup. The Premium and Luxury packages add extras like edamame appetizers, premium sauce selections, sushi platters, desserts, and event coordination. Visit our Menu & Pricing page for full details.

Yes! Complete cleanup is included in every package at no extra cost. After the feast, our team packs up all equipment, cleans the cooking area, and leaves your space spotless. You don't need to lift a finger — just enjoy the memories. We take pride in leaving your space cleaner than we found it.

Yes, a deposit is required to secure your date. The remaining balance is due on the day of the event. For cancellations made 72+ hours in advance, we offer a full deposit refund. Cancellations within 48-72 hours receive a 50% deposit refund. Cancellations within 48 hours are non-refundable. We understand that plans change, so please contact us as soon as possible if you need to reschedule — we're always flexible and willing to work with you.

Absolutely! While our three packages provide excellent starting points, we offer full menu customization. You can mix and match proteins, add premium upgrades (filet mignon, lobster tail), add sushi platters, appetizers, and desserts. For corporate events or weddings, we can create a completely bespoke menu. Contact us to discuss your specific preferences and we'll create a custom quote.

Yes, all our chefs hold valid food handler certifications and are fully trained in food safety protocols (HACCP). We carry comprehensive general liability insurance for every event. Our equipment is commercially rated and regularly inspected for safety. Your peace of mind is our priority, and we maintain the highest standards of professionalism and safety at every event.